Q: What is your return policy?

A: Your satisfaction is important to us. We offer a 30-day return policy for all items purchased through our website. If you're not satisfied with your purchase, please contact us to initiate the return process.

Q: How do I determine my ring size?

A: We recommend using our ring size guide, which you can find on our website. Alternatively, you can visit a local jeweler to have your finger professionally measured.

Q: What payment methods do you accept?

A: We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal and other online payment platforms.

Q: How long will it take to receive my order?

A: Delivery times vary depending on your location and the shipping method you choose at checkout. We offer standard and expedited shipping options, and we'll provide you with a tracking number once your order has shipped.

Q: Is your jewelry ethically sourced?

A: Yes, we're committed to ethical sourcing practices and we only work with suppliers who share our values. Our jewelry is made with conflict-free gemstones and metals, and we prioritize sustainability and fair labor practices in all aspects of our business.

Q: How do I care for my jewelry?

A: We recommend following our care instructions for each specific piece of jewelry, which you can find on our website. In general, it's important to store your jewelry in a dry, safe place and to avoid exposing it to harsh chemicals, extreme temperatures, and excessive wear and tear.

Q: Can I track my order?

A: Yes, we provide tracking information for all orders once they've shipped. You can use this information to track your package and stay updated on its delivery status.

Q: How do I contact customer service?

A: You can contact our customer service team through our website's contact form. We're available to assist you with any questions or concerns you may have about your order or our products and services.